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Code Enigma
Frequently asked questions
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How and when should I report a security incident to Code Enigma?
We have a website but don’t achieve what we want from it
We don't have enough of the right people to work on our website
We have a website but we don't appear in search results
We have a website but it’s not very accessible
Can you maintain our site for us?
Our CMS isn’t supported anymore, what should we do?
Our branding isn’t very consistent, can you help us?
So many different people have worked on our website that it’s become a monster. Can you help?
Can we just have occasional tweaks and updates?
Our website isn't very responsive, can you fix it?
Can you implement big or complex functions?
Our customers aren’t moving around the site like we want, can you help?
Can you bill in euros?
How do I order a Code Enigma (LDAP) account?
What is a security incident?
How do I access my server(s) from a Mac OSX/Linux PC?
How do I set my password?
What is my MySQL root password?
Why can't I install Drupal from a browser?
How do Code Enigma provide continuous integration?
Do you fully support multi-site Drupal applications?
How do I create a useful support ticket?
My site doesn't load for me, is it down?
Can we use your continuous integration service on our own servers?
How do you process support tickets?
How does your Managed Server product work?
Do you support a dev -> stage -> live workflow?
Are your systems Drupal-specific?
How do I create a security incident?

Code Enigma is a community of
creative souls and the technically
brilliant, dedicated to building a
better world wide web.

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Code Enigma Limited is a company registered in England and Wales with company number 7390130.
5 St John's Lane, London, EC1M 4BH
VAT Registration: GB 998 2127 74

Although we are a UK agency, we have an EU base, too. If preferred, we can invoice in EUR.

Code Enigma SAS est une entreprise enregistré en France au Greffe de Nîmes, SIREN 845 340 264.
Société par Actions Simplifiée au capital de €50 000,00 L’Atrium, 100 Route de Nîmes, 30132 CAISSARGUES
Numèro de TVA: FR 36 845 340 264